Privacy Policy

1. Information We Collect

When you visit our store or make a purchase, we collect specific information necessary to deliver virtual products and maintain server integrity. This includes:

• Minecraft Username: Used to deliver purchases to your character in-game.
• Email Address: Used to send payment receipts, transaction updates, and customer support communications.
• Transaction Details: Payment amount, items purchased, and unique transaction identifiers (transaction ID) generated by PayPal.
• Technical Data: Your IP address, browser type, and navigation logs collected for security and fraud prevention.

2. How We Use Your Information

We process your information strictly for the following purposes:

• To automatically process and deliver virtual products (ranks/keys) to your Minecraft account in-game.
• To keep a secure, permanent ledger of financial transactions to verify purchases.
• To prevent fraudulent checkouts, chargebacks, and malicious access to our store listener.
• To communicate transaction status updates and answer support queries.

3. Payment Security & Third-Party Processors

All store checkout payments are handled securely by PayPal. We do not collect, store, or have access to your personal financial information (such as credit card numbers, bank details, or PayPal passwords). PayPal provides us only with payment confirmation parameters, transaction IDs, and associated buyer email addresses.

4. Data Retention

We retain transaction histories, Minecraft usernames, and customer emails in our secure database for as long as necessary to provide ranks, audit server accounts, resolve billing inquiries, and protect against security threats. IP logging details collected on checkout are periodically purged.

5. Information Sharing

We do not sell, trade, rent, or distribute player or customer data to third-party advertising services or companies. Data is only shared with database services or processors essential to delivering the server services (e.g. database storage, PayPal verification API).

6. Cookies & Local Storage

We use standard local storage browser parameters to temporarily store your selected cart items while you navigate pages. This ensures your cart items are saved until checkout is initiated. No tracking or marketing cookies are used.

7. Your Rights & Contacts

If you have any questions regarding your stored transaction logs, username listings, or request data removal, please contact the Piglin SMP administration directly through our official server Discord support channels.